Department For Work & Pensions
Implementing a highly skilled team of UX, interaction and service designers, we supported the DWP in reviewing and improving the functional design and capacity of a key public benefits platform. Through smarter user understandings, the goal of this project was to create a faster, more accessible and optimised user experience.
Experts Supplied:
User Researchers
Senior Interaction Designers
Senior Service Interaction Designers
Senior Frontend Developers