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Creating a better digital future for the UK


Combining the best people with AI & automation gives us the insight and agility to solve our partners resource, technology, and commercial problems.


We support the UK Government and wider Public Sector as an SME Ecosystem Partner in collaboration with major Systems Integrators (SI) to deliver Digital, Data, and Technology (DDaT) resources and services across the UK.

SERVICES
A red arrow pointing to the right on a white background.

Creating a better digital future for UK


Combining the best people with AI & automation gives us the insight and agility to solve our partners resource, technology, and commercial problems.


We support the UK Government and wider Public Sector as an SME Ecosystem Partner in collaboration with major Systems Integrators (SI) to deliver Digital, Data, and Technology (DDaT) resources and services across the UK.

SERVICES

SME Ecosystem Partner

We specialise in SME Ecosystem Partnerships

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SME Ecosystem Partner

We specialise in SME Ecosystem Partnerships

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Resource Augmentation

Experienced Government contractors, for your resource augmentation needs

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Resource Augmentation

Experienced Government contractors, for your resource augmentation needs

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Technology Services

Outcome driven Statement of Work (SoW)

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Technology Services

Outcome driven Statement of Work (SoW)

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Public Sector Contract Jobs

Our latest Digital, Data & Technology contract opportunities

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SME Ecosystem Partner

We specialise in SME Ecosystem Partnerships

Learn More

Resource Augmentation

Experienced Government contractors, for your resource augmentation needs

Learn More

Technology Services

Outcome driven Statement of Work (SoW)

Learn More

Public Sector Contract Jobs

Our latest Digital, Data & Technology contract opportunities

Learn More

Latest Jobs

Latest Jobs

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Need help with your Public Sector Resource Augmentation, Technology Services or maybe you're looking for a new Digital, Data or Technology role?


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Need help with Contract Recruitment, Technology Services or looking for a new Digital and Technology role?


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By James Burdis January 31, 2025
Prime contractors play a crucial role in delivering digital services to the UK public sector. However, fostering a robust SME ecosystem to support these efforts comes with its own set of challenges. We'll explore some of the key obstacles prime contractors encounter and offer insights into how they can navigate these complexities.  1. Balancing Compliance and Innovation Prime contractors must ensure that their SME partners comply with stringent public sector regulations while also fostering innovation. This balancing act can be challenging, as SMEs often bring innovative solutions that may not fully align with existing compliance frameworks. Prime contractors need to provide guidance and support to help SMEs navigate these regulatory requirements without stifling their creativity. 2. Managing Diverse Capabilities SMEs vary widely in terms of their capabilities, expertise, and resources. Prime contractors must manage this diversity to ensure that all partners can contribute effectively to the delivery of digital services. This involves assessing the strengths and weaknesses of each SME and providing tailored support to address any gaps. Coordinating such a diverse ecosystem requires significant effort and resources. 3. Ensuring Consistent Quality Maintaining consistent quality across a network of SME partners can be challenging. Prime contractors are responsible for the overall delivery of services and must ensure that all SMEs meet the required standards. This involves implementing robust quality assurance processes and providing ongoing training and support to SMEs. Any lapses in quality can impact the reputation of the prime contractor and the success of the project. 4. Financial Stability and Risk Management SMEs often face financial constraints that can impact their ability to deliver on contracts. Prime contractors must assess the financial stability of their SME partners and manage the associated risks. This includes providing financial support or flexible payment terms to help SMEs manage cash flow. Additionally, prime contractors need to have contingency plans in place to address any potential disruptions caused by financial instability. 5. Building Trust and Collaboration Establishing trust and fostering collaboration between prime contractors and SMEs is crucial for the success of any project. However, building these relationships can be challenging, especially when there are differences in organisational culture and working practices. Prime contractors need to invest time and effort in building strong, collaborative relationships with their SME partners, based on mutual respect and shared goals. 6. Navigating Procurement Processes The procurement processes in the public sector can be complex and time-consuming. Prime contractors must navigate these processes while also supporting their SME partners in doing the same. This involves providing guidance on bid preparation, compliance with procurement regulations, and understanding the requirements of public sector contracts. Streamlining these processes can help SMEs participate more effectively and reduce the administrative burden on prime contractors. Strategies for Overcoming Challenges Despite these challenges, prime contractors can take several steps to cultivate a successful SME ecosystem: Provide Training and Support: Offer training programmes and resources to help SMEs understand and comply with public sector regulations. This can include workshops, webinars, and one-on-one support. Foster Open Communication: Establish clear and open lines of communication with SME partners. Regular meetings, feedback sessions, and collaborative platforms can help build trust and ensure alignment. Implement Robust Quality Assurance: Develop and implement quality assurance processes to maintain consistent standards across all SME partners. This can include regular audits, performance reviews, and continuous improvement initiatives. Offer Financial Support: Provide financial support or flexible payment terms to help SMEs manage cash flow and financial stability. This can include advance payments, milestone-based payments, or access to financial advisory services. Streamline Procurement Processes: Simplify procurement processes and provide clear guidance to SMEs on how to navigate them. This can help reduce the administrative burden and increase SME participation. In conclusion, while large prime contractors face significant challenges in cultivating an SME ecosystem for delivering digital services to the UK public sector, they also have the opportunity to drive innovation and enhance service delivery. By understanding and addressing these challenges, prime contractors can build strong, collaborative relationships with their SME partners and achieve successful outcomes.
By James Burdis January 30, 2025
The UK public sector increasingly values integrating small and medium-sized enterprises (SMEs) into their supplier base. This strategic shift is driven by several key factors that highlight the benefits of fostering SME ecosystems. Innovation and Agility SMEs are often at the forefront of innovation due to their agility and responsiveness to market changes. Engaging with SMEs allows the public sector to tap into this innovation, crucial for addressing complex challenges and improving public services. Economic Growth and Job Creation Supporting SMEs stimulates economic growth and creates jobs. SMEs are significant contributors to the UK economy, accounting for much of employment and economic activity. As of 2024, there were 5.5 million SMEs in the UK, making up 99.8% of the business population, providing employment to 16.6 million people, and generating a turnover of £2.8 trillion. Diverse and Competitive Supply Chains A diverse supplier base fosters competition and ensures value for money. SMEs bring specialist skills and expertise, enhancing the quality of goods and services procured and promoting a more competitive marketplace. Social Value and Community Impact SMEs often have strong community ties and can deliver social benefits, such as local employment and community initiatives. Working with SMEs enhances the social impact of public sector procurement activities. Policy and Regulatory Support Government policies encourage SME inclusion in public sector supply chains. The Crown Commercial Service (CCS) and the Department for Environment, Food & Rural Affairs (Defra) have implemented measures to remove barriers for SMEs and increase the visibility of tender opportunities. Resilience and Sustainability SMEs contribute to resilient and sustainable supply chains by providing niche products and services, reducing dependency on large suppliers, and offering environmentally friendly solutions. Example: HMRC DALAS Framework The HMRC's Digital and Legacy Application Services (DALAS) framework supports the delivery of future application services and reduces dependency on legacy technologies, providing a gateway for SMEs to offer their innovative IT solutions. Example: Digital Capability for Health 2 (DCFH2) Framework The DCFH2 framework supports digital transformation in health and social care by providing access to suppliers delivering a range of digital services, benefitting SMEs through competitive contracts. Future Trends for SMEs in the Public Sector Key trends shaping SME engagement in public sector procurement include: Digital Transformation and Technology Adoption: Increasing demand for innovative tech solutions. Sustainability and Net Zero Initiatives: Prioritising environmentally friendly products and services. Simplified Procurement Processes: The Procurement Act 2023 makes public procurement more accessible to SMEs. Focus on Social Value: Contracts awarded based on social impact. Increased Collaboration and Partnerships: Forming partnerships to bid for larger contracts. Resilience and Supply Chain Diversification: Diversifying supplier base to reduce dependency on large suppliers. The UK public sector's encouragement of SME ecosystems within their supplier base brings numerous benefits, including fostering innovation, economic growth, social value, and supply chain resilience. By continuing to support and engage with SMEs, the public sector can build a dynamic, competitive, and sustainable procurement landscape. If you're looking to partner with an experienced eco-system SME visit our Services page to find out more 
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By Bex Lee ​ November 19, 2022
Most people think they have interview preparation perfected, but you’d be surprised by how many people overlook basic elements, and some simple improvements, which can be key to your success. We’ve gathered the top 4 tips to make your interview effortless and memorable. 1. Preparation is key Preparation is key to success, so make sure you have sufficient time to prepare before your interview and dedicate some time without distractions. Research The first step should be researching the organisation where you could be working. Visit any relevant websites and social media, look at LinkedIn profiles and do a general search on Google to see if they have any press about latest projects or initiatives. You want to get a feel for the work that they do, their mission and values, structure and their objectives or goals. You can then align some of your answers in the interview to reflect this, mirroring back their own language to create a commonality. Write down any keywords that stand out as markers for the organisation, such as ‘fast-paced’ or ‘outcome focused’. Revisit Revisit the job description. Think about why you applied and what attracted you to the job. What are the parts that excite you? Note these down and keep them handy, so you can show enthusiasm about these in the interview. Which parts of the role do you think you would excel at and which parts are your skills lacking in? The job description should also give you an idea of the behaviours the interviewer is looking for. Look out for terms like ‘self-starter’, ‘team-player’ or ‘strong communicator’ so you can show that your behaviours and soft skills are also desirable. And revisit your CV. This is the main piece of information that the interviewer holds about you. Are there areas that align with the job description that you are likely to be asked to elaborate on? Are there any areas that the interviewer may question or want examples of? You should also check that your LinkedIn profile correctly reflects your CV and is up to date. Make sure your profile photo is professional and you've included volunteer information, any groups and have some good recommendations from colleagues. Common Questions Prepare for the most common interview questions. These are generally competency-based questions such as: Making effective decisions Collaborating Leadership Strategic thinking Organisational skills Working under pressure Attention to detail Handling a difficult decision or situation Motivation Taking control of a situation Problem solving Creativity You may need an example for each area detailing the situation, your response to the situation and the positive outcome. Your questions What questions do you have about the role or the organisation? If the conversation is quite casual, you should be able to ask questions as they naturally arise, but it’s also important to ask a question at the end of the interview to show you are still interested. This could be in regard to the contract length or timeline, or “when are you likely to make a decision?” Write down your questions as after processing other conversations, you may need a reminder. ​ 2. Promoting you Clarify your ‘selling points’. Why would you be good at the job and what sets you apart from other applicants? Identify key responsibilities of the role and prepare several examples of your experience and achievements in these areas. Where possible use statistics to evidence this. Specific Examples with STAR You can use the S.T.A.R method to create quick and effective examples: Situation, Task, Action, Result. ​ Situation: Set the scene and give the necessary details of your example Task: Describe what your responsibility was in that situation Action: Explain exactly what steps you took to address it Result: Share what outcomes your actions achieved ​ You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand Showcase your work If the interview is specific to certain types of work such as design, content, or products, you may have been asked to, or may just want to, showcase examples of your work. Make sure examples are relevant to the role and showcase your best skills. You may want to go in-depth with a case study, outlining objectives and processes or just create a short screenshare presentation that acts as a portfolio. If you do this, ensure you can concisely talk through or narrate your work to give your interviewer a good understanding and positive takeaway points. You want to be memorable. Practice this prior to the interview with a friend to get feedback and identify areas that could be improved. ​ 3. The Set Up Have a trial run before the actual interview to resolve any issues. ​ Technical Difficulties There is nothing worse than being failed by technology in an already stressful situation. Prior to the interview (the previous day and in the hours before) test your technology. Do you know which video platform you will be interviewed on? Have you used it before? Set it up and test it out. Make sure you are familiar with all the functionality or features in case you are asked to change any settings or screenshare unexpectedly. It is better to do an interview on a laptop, rather than a phone as you have more control. Make sure your camera and microphone are working and set to appropriate levels. Also make sure all software updates are completed because no one wants a computer update starting randomly mid interview. Location Where will you do the interview? Do you have a reliable WiFi connection? Conduct the interview somewhere private and quiet where you won’t be disturbed. Notify family or housemates ahead of time or book a meeting room if you are in a shared space/office. Test sitting in-front of the camera and take a good look at your background, as well as without you in frame in case you need to get up at any point. You need a minimal and non-distracting background, with good lighting so you can be clearly seen. Check your camera angles, as some laptop cameras can be set lower. Try to position the camera for a clear and proportioned head and shoulders shot where you can make easy and comfortable eye contact with the camera. Distancing is also key; you don’t want to look too far away or equally right on top of the screen. Make sure your chair or seat is also comfortable. If your interview is taking place in person be sure to identify the location and plan your route the day before, leaving yourself enough time in case of travel disruption. ​ ​ 4. First impressions count According to research, it takes 7 seconds to make a judgement about someone when first meeting them. Whether we mean to or not, we can make unconscious judgements based on appearance and body language, so it’s important to look presentable. Wellbeing This is an area that is often overlooked but can really make an impact on how you present yourself and how you feel in an interview. The night before the interview, try you get a good night’s sleep. This will help you feel well rested, refreshed and more alert in the morning .Make sure you’ve eaten prior to the interview, nothing too heavy, and that you are well hydrated. Have a drink on hand in the interview as you’ll be talking for a while. Dress The Part Dress appropriately for the role or organisation. It’s better to be dressed more formally, than looking too casual. Even if your interview is via video link, dress as if you are meeting in person, full body in smart attire as you may need to move away from the screen. Beyond clothing, ensure that you are also clean, tidy, and looking polished. Looking your best translates into feeling your best and will give you confidence. Body Language Body language is important. You want to a strike a balance between enthusiasm and professionalism. Ensure you have open body language such as good posture, arms relaxed by your side and a straight back and use a good amount of eye contact (to the camera). Be aware of your gestures, it’s good to have some movement to main interest and feel comfortable, but you don’t want to be so animated that it becomes distracting. Monitor your tone of voice to keep things friendly and enthusiastic, and remember to smile. ​ ​ ​ Looking for a new contract job? If you're looking for a new role, Hanover specialise in DDaT capabilities for UK Government. We can find you an exciting and rewarding contract in: Data, Product & Delivery, Technical, IT Operations, QAT, and User-Centred Design. See our latest contracts here!
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